Returns processing is what all retailers are talking about. Take a peek at this video. You'll get a glimpse into what one retailer is doing with technologies and processes to automate Returns.
In previous Trew Talks we discussed:
Which led to feedback like "great information, but what does it look like in real life?"
Recommendation: Use this video as a prompter to think about what might help your operations.
In the “Returns In Real Life” video you’ll see…
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…these technologies integrated into the solution:
- Trew’s SmartMoves-WX® Warehouse Execution System (WES) - orchestrating product movement
- Cross-Belt Sorter - product flow and disposition destination sortation
- Mini-Load AS/RS - small item toted storage
- Shuttle AS/RS - carton buffer storage
- Trew's 1500 Series MDR - connecting automation
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…these processes enhanced with automation:
- Inspection and disposition of the returned item
- Routing sortation to get the returned item to the right place to optimize margin
- Buffer storage to store the returned item prior to consolidation or outbound shipping
- Consolidation to combine items being returned to the same vendor to save on shipping
- Outbound shipping to get the returned items efficiently out the door to the vendor for RMA or rework, back to stores
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