Quarterly health plan benefit programs create a unique fulfillment challenge: thousands of orders from a focused product catalog, resulting in intense demand spikes. To meet that need, Medline launched Pick Pack Pro™, a purpose-built fulfillment platform designed to efficiently process high order volumes and absorb quarterly surges. Following the success of its first deployment, Medline plans to expand the technology across its national network.
Working alongside Medline, Tompkins Robotics, and Ranpak, Trew provided the order finishing and conveyor that connected the system end-to-end, bringing robotic sortation and automated packaging into a single fulfillment platform.
The Challenge
Medline needed to manage high-volume health plan order surges while maintaining the speed and accuracy required for direct-to-home fulfillment. The solution also had to integrate multiple automation, packing, and shipping systems within an active brownfield facility without disrupting ongoing operations.
The Solution
Trew conveyor connected Medline's Pick Pack Pro platform with robotic sortation, automated packing, and shipping technologies to support high-volume health plan fulfillment. The solution combined intelligent controls, high-speed conveyance, right-sized packaging, and automated order processing to improve throughput, accuracy, and scalability.
The Result
The integrated solution was designed to handle peak demand volumes while maintaining consistent throughput and order accuracy. Medline gained a scalable fulfillment platform that can be confidently replicated to support future growth.
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