According to NRF, returns in the U.S. reached an astonishing $743 billion in 2023, accounting for 14.5% of total sales!
The impact on operations and how to approach handling can be profound. NRF says in 2023 the industry saw:
- $247 Billion in Returns Purchased Online Returned Online
- $122 Billion in BORIS In-store Returns
- $373 Billion in In-store Returns
The Reverse Logistics Conference and Expo offers an excellent platform to connect with industry experts, explore opportunities, and find solutions. Join Trew in booth #316 - our team of automation experts will be on hand and would be happy to connect.
